Customer Service professional

0 - 3 years

2 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service professional with 12 to 15 years of experience to join our team in the Home First Finance Company. The ideal candidate will have a strong background in customer service and be able to provide excellent support to our customers.

Roles and Responsibility
  • Delight customers by providing exceptional service and resolving issues promptly.
  • Explain loan parameters clearly and concisely, ensuring customers understand their obligations.
  • Assist with loan signing, cross-sell products, and guide customers through the transaction process.
  • Manage disbursements, branch operations, and reconciliations for seamless transactions.
  • Work from the office, prioritizing tasks and managing time effectively.
  • Collaborate with internal teams to ensure customer satisfaction and loyalty.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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