Customer Service Officer - MF

2 - 5 years

2.0 - 5.0 Lacs P.A.

Pune, Kolhapur, Nagar

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer Servicerelationship managementProcess ComplianceCustomer InteractionMarathiFollow-up

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills Sales Highest Education Bachelor of Arts Working Language Marathi Job Description Manage & ensure 100% collection for all the Micro finance members allotted . Ensure leads are generated for retail asset product like LAP /HL Has to Ensure & adhere process compliance as defined by the organization while achieving the business targets Process Compliance Adhere to the laid down processes for repayment and relationship management with customer. Ensure payments are collected in time Continues Follow-up on Collection with the customer Customer Interaction(Locate and Notify customer) Adherence to timelines on collections Interact the clients in a courteous manner and maintain punctuality in center meetings

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