Customer Service Officer

Job Description

Operations: -Managing center experience and incremental enhancements -Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) -Managing classes and workouts -Ensuring punctuality of trainers and classes -Handle issues with respect to attendance, equipment and space availability -Customer interactions and troubleshooting -Interact with walk-ins and prospective clients -Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere