Customer Service Officer

1 - 2 years

2.5 - 3.0 Lacs P.A.

Mumbai, Andheri East

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer Serviceinternational callingOutbound callinginbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience: min 2 years Key Responsibilities Attending to outbound and inbound international calls, as well as screening and forwarding calls Cold calling for making sales for business Follow-ups with existing client base Scheduling and confirming appointments, meetings, and events Handling basic inquiries and sorting mail Any other miscellaneous administrative tasks Skills & Experience Previous experience in a customer support role/Inside sale 1-2 years of experience in a similar role Female-only candidates Exceptional ability to create a welcoming environment. Experience in answering and screening calls, as well as scheduling appointments - international calls to Australia Strong phone and verbal communication skills along with active listening Ability to observe business etiquette and maintain a professional appearance. Proficiency in appointment scheduling and call forwarding systems Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express. Excellent interpersonal and communication skills.

Administrative Services
Business City

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