Customer Service !None!

Job Description

Company Description TELUS Digital is a global digital transformation company that crafts unique and enduring experiences for customers and employees. Our team members are passionate ambassadors of our clients' products and services, driving continuous innovation and delivering exceptional end customer journeys. We offer a portfolio of digital IT services, trust and safety services, AI data solutions, and front-end digital design and consulting services. Powered by purpose, TELUS Digital leverages technology, human ingenuity, and compassion to create inclusive, thriving communities worldwide. Role Description This is a full-time on-site Customer Service role located in Noida. The Customer Service representative will be responsible for providing exceptional customer support, addressing inquiries and issues, and ensuring customer satisfaction. This role will involve handling customer interactions via phone, email, and other channels, and resolving customer concerns effectively and efficiently. Qualifications Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work well in a team environment Experience in customer service or a related field Knowledge of customer relationship management (CRM) systems Attention to detail and organizational skills Ability to multitask and prioritize tasks effectively Previous experience in the tech or digital industry is a plus Show more Show less