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Customer Service | Fresher & Exp sal 3-7 LPA | BLR | WFO

Customer Service | Fresher & Exp sal 3-7 LPA | BLR | WFO

JobShop

0 - 5 years

3 - 6 Lacs

bengaluru

Posted:3 hours ago| Platform:

Apply

Skills Required

customer service bpo international bpo us calling customer care us voice process call center customer support us process upselling voice process inbound process voice support international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from JobShop, India's Largest BPO Recruitment

Company Customer Service Process

CTC:

Locations:

About the role:

Day-to-day:

Answer inbound calls, verify customer & order, share accurate ETAs
Initiate replacements/refunds as per policy; create/close tickets in CRM
Coordinate with logistics when needed; meet CSAT, AHT, Quality
Must-haves: Fluent English, patience, basic Excel/CRM familiarity, rotational shifts
Nice: Prior e-commerce support; multi-queue exposure
Interview: HR screen comms/ops round offer
Key Skills: International Voice, E-commerce, Returns, CRM, CSAT, AHT, Bengaluru

Please Call HR Ameen 9538429000 or 9964080000

You call also visit jobshop.ai for 200+ openings

or Walkin to JobShop

JobShop, 485, 4th Floor, Hennur Main Road, Bangalore - 560043

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