Customer Service Executive/Operations Executive

Job Description

We are seeking a Customer Service Executive with hands-on experience in a client-facing role, specifically addressing queries in a B2B environment. The position involves communication via phone and email, as well as backend support office work. **Industry:** Logistics **Functional Area:** Customer Service **Role:** Customer Service Executive **Required Skill Set:** 1. Prior work experience in a reputable company 2. Excellent written and verbal communication skills 3. Strong team player 4. Advanced knowledge of Excel is required Please note that we operate according to the UK leave calendar and hours: 12:30 PM - 9:30 PM during the summer and 1:30 PM - 10:30 PM during the winter. We are seeking a Customer Service Executive with hands-on experience in a client-facing role, specifically addressing queries in a B2B environment. The position involves communication via phone and email, as well as backend support office work. Required skill set 1. Past work experience in a company of repute 2. Excellent communication skills written & verbal 3. Strong Team player 4. An advance knowledge of Excel is an required. We work on UK leave calendar and hours (1230 0930 in summers and 1330 2230 in winters)