Customer Service Executive

Job Description

Hi Job Seekers, We are Hiring for a Multinational BPO at Noida Location! Profile- Customer Service Executive A Customer Service Profile outlines the key skills, responsibilities, and characteristics of a customer service representative. It helps define what makes an excellent customer service professional. NOTE- WE ARE ALSO HIRING FOR CUSTOMER SERVICE ROLE AT GURGAON LOCATION, INTERESTED CANDIDATES CAN CONNECT @ FAUZIA- 9569902470 Role & responsibilities - Responding to customer inquiries via phone, email, live chat, or in person. Providing product or service information to customers. Resolving customer complaints and issues efficiently. Processing orders, returns, and refunds. Maintaining accurate records of customer interactions. Escalating complex issues to higher management when necessary. Following up with customers to ensure satisfaction. Preferred candidate profile Any Under graduate / Graduate / Fresher / Experienced candidates can apply. Candidates should be excellent with their communication and typing skills in English. Rotational / Day shifts both are available Rotational off / Fixed Sunday off available Candidates should be comfortable with both Voice and Chat process. Perks and benefits Salary Slab- Up to 4LPA WITH UNLIMITED INCENTIVES 6 DAYS / 5 Days working schedule Shuttle facility available / cabs available Interested candidates can connect over call / send their resumes over WhatsApp Fauzia- 9569902470 Tamanna- 7355013912