Customer Service Executive

Job Description

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION-GURGAON PROFILE- CUSTOMER SERVICE PROCESS- BLENDED PROCESS Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates must be comfortable with English. SALARY- 21k ctc - 32k ctc WORKING DAYS- 6 ROTATIONAL SHIFT INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND WORL LOCATION- GURGAON #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## VANSHIKA JAISWAL - 7275337755