Customer Service Executive @Bangalore

Job Description

HELLO JOB SEEKERS!! GREETING'S FROM SHININGSTARS ITPL!! ONLY GRADUATE/FRESHER/EXPERIENCE CAN APPLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in BANGALORE? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! LOCATION- BANGALORE ( KUNDAN HALLI, SHIVAJINAGAR, MANYATA TECH PARK ) PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS/BLENDED PROCESS SALARY- UPTO 25K CTC FOR FRESHERS UPTO 30K CTC FOR EXPERIENCED Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is mandatory for all. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- BANGALORE ( KUNDAN HALLI, SHIVAJINAGAR, MANYATA TECH PARK ). #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## SOHIL SHARMA- 6393179544 Regards, Sohil Sharma, Hr Executive. ShiningStarsITPL. #bangalorejobs #customerserviceprocess #fixedshifts #customerservice #jobsbangalore#customersupport #telecalling #bangalore #customercare#fixedsalary #bpojobs #chatprocess #voiceprocess #domesticcalling #inboundprocess #queryresolution #customercomplaints #internationalprocess#blendedprocess