Customer Service Executive

Job Description

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR INTERNATIONAL VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE PROCESS- INTERNATIONAL VOICE PROCESS NOTE :GRADUATE HAVING 1 YEAR OF EXPERIENCE IN BPO CAN APPLY Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Experience candidates are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- 30K CTC WORKING DAYS- 5 INCENTIVES WILL BE PROVIDED BASED UPON PERFORMANCE SHIFT - DAY SHIFT FOR GIRLS AND FOR BOYS ROTATIONAL SHIFTS WILL BE THERE INTERVIEW MODE- VIRTUAL INTERVIEW ROUNDS- HR AND CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER : VANSHIKA JAISWAL - 7275337755