Job Description

Job Requirements Role/ Job Title: Customer Service Executive - Retail Liabilities Inbound (Voice) Function/ Department: Customer Experience Job Purpose The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company Drive all the initiatives in the Customer contact centre. Roles & Responsibilities Productivity Maintaining Service Quality Average Handling Time First Contact Resolution Maintaining TAT for all customer requests Channel Migration to alternate channels. Education Qualification Graduation: Any Graduation Experience: 0 to 2 years of relevant experience. Show more Show less