Customer Service Executive

Policybazaar

0 - 4 years

2 - 4 Lacs

gurugram

Posted:1 month ago| Platform:

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Skills Required

communication skills customer relationship fluent english customer handling interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

International and Domestic Customer Service Executive

Key Responsibilities:

Handle inbound and outbound customer service calls..
Resolve customer queries related to insurance products and services.
Provide accurate information and solutions in a timely manner.
Maintain high levels of customer satisfaction and service quality.
Adhere to internal policies and compliance requirements.
Record and update customer interactions in CRM tools.

Requirements:

Excellent verbal and written communication skills in English.
Prior experience in international and domestic voice process (preferred but not mandatory).
Ability to handle pressure and meet targets.
Basic computer skills and familiarity with CRM systems.

Perks and Benefits:

Attractive salary with performance-based incentives.
Opportunity to work with India's leading insurance aggregator.
Fast-track career growth.
Comprehensive training and support.

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