1 years
3 - 4 Lacs
Posted:3 weeks ago|
Platform:
On-site
Full Time
Job Title: Customer Service Executive – Night Shift (Male Candidates Only)
We are looking for Customer Service Executives to handle customer queries, support user accounts, and provide resolution through calls.
*Location:* Marwah Centre, Andheri East, Mumbai
*Shift:* Night Shift (11:00 PM – 8:00 AM)
*Gender:* Male Candidates Only
*Salary:* ₹25,000 – ₹35,000 (based on experience)
*Joining Bonus:* ₹5,000
*Night Shift Allowance:* ₹100 per day
*Required Skills & Experience*
* Minimum 1 year of Customer Service experience (voice process preferred)
* Recent night shift experience is mandatory
* Strong communication and problem-solving skills
* Ability to handle customer complaints calmly and professionally
* Good understanding of call handling etiquettes
*Responsibilities*
* Handle inbound & outbound customer care calls
* Resolve queries related to profiles, memberships, payments, and account issues
* Provide clear, accurate information and ensure customer satisfaction
* Maintain call quality, documentation, and follow-up procedures
* Coordinate with internal teams for escalations or technical support
Interested candidates are requested to fill the form and apply.
https://forms.gle/brXSUqccihkNrR2d9
Our team will contact shortlisted candidates for the next steps.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
Talentrise Technokrate Pvt Ltd
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3.0 - 4.2 Lacs P.A.
3.0 - 4.2 Lacs P.A.
