Customer Service Executive International Process (Voice & Non-Voice)

Position:

Role Overview

What Youll Do

• Assist international customers via calls, emails, and chat platforms.

• Provide accurate solutions promptly to ensure high satisfaction levels.

• Escalate and track complex issues until resolution.

• Build trust and maintain healthy customer relationships.

• Follow company processes and maintain quality benchmarks.

Who Can Apply

• Education: Any graduate discipline.

• Excellent command over spoken and written English.

• Comfortable using computers and basic software tools.

• Flexible to work in rotational shifts, including nights if required.

Why Join Us

• 14 days complimentary accommodation for outstation hires.

• Travel support (bus/train ticket assistance).

• Overtime pay, shift differentials, and incentive opportunities.

Hiring Steps

1. Preliminary interaction / talent assessment.

2. Registration process.

3. HR round virtual or face-to-face (completed within 48 hours of registration).

4. Operations discussion (within 72 hours of HR round).

5. Travel confirmation within 24 hours after accepting the offer.

For Details Contact: