Customer Service Associate

Hiring for International Voice Process Freshers & Experienced

Company: Sutherland Global Services

Position: International Voice Process (Full-Time, Permanent)

Industry: BPO / Call Centre

Location: On-site (No virtual interviews)

Job Responsibilities:

We are seeking candidates for our International Voice Process role, responsible for handling customer calls from various countries. The role involves providing product, service, or technical support to resolve customer inquiries effectively.

Perks & Benefits:

• Enhance emotional intelligence and communication skills.
• Gain in-depth knowledge of products/services.
• Build transferable skills applicable across industries.
• Develop problem-solving abilities.
• Two-way cab facility available (night shifts only, within a 15km radius).

Preferred Candidate Profile:

• Fluency in English is mandatory.
• Strong communication skills.
• Open to freshers and experienced candidates.
• Education: Graduates, Undergraduates, and Postgraduates can apply.
• Willingness to work in 24/7 shifts with rotational week-offs (5 working days per week).
• Comfortable with on-site work (WFO).
• Immediate joiners preferred.

Interview Process:

• HR Screening Round
• Assessment (Voice & Versant)
• Operations Round

Documents to Carry:

• Updated Resume
• Hard Copy of Aadhaar Card/Any Govt recognized ID Proof

Application Process:

Interested candidates can Walkin to the below Location and Contact HR (Sundara) for interview and further inquiries.

Contact Person: HR Susan

Contact Number: +91 9949193511

Interview Location:

Sutherland Global Services

NSL Arena Towers

Address: Tower 2, C Wing, 9th Floor, Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039

Please mention "HR Sundara" as the reference ID on your resume.

https://maps.app.goo.gl/XUwe9SWkFwqrT7HH9?g_st=aw