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Fast And Direct Services
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Customer Service Associate

Customer Service Associate

Fast And Direct Services

0 - 31 years

1 - 3 Lacs

vashi navi mumbai

Posted:14 hours ago| Platform: Apna logo

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Skills Required

service resolve communication timing support

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Service Associate Job Summary: We are looking for a Customer Service Associate to handle customer inquiries, resolve issues, and ensure a smooth and positive customer experience. The ideal candidate should have good communication skills, a customer-centric attitude, and the ability to handle queries efficiently. Key Responsibilities:Handle inbound and outbound customer calls, emails, and chats. Assist customers with queries related to products, services, orders, and accounts. Resolve customer complaints promptly and professionally. Provide accurate information and guide customers through processes. Maintain customer records and update the system regularly. Coordinate with internal teams to ensure timely resolutions. -Salary: Upto 28k + unlimited incentives -Shift timing: Day Rotational -Rotational off -Location:- Vashi

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Customer Service Associate