Customer Service Analyst

As a Customer Service Analyst at Accenture, you will be responsible for Collections Operations, Invoice Processing Operations, Finance Processes, handling disputes, managing multiple stakeholders, and providing exceptional customer service to build and maintain positive relationships. Qualifications: - Any Graduation - Proficiency in Arabic language In this role, you will be solving routine problems with the help of general guidelines and precedent. Your interactions will primarily be within your team and direct supervisor. You will receive detailed instructions for daily tasks and new assignments. It is essential to be well-versed in basic statistics and business terms for effective communication with stakeholders. You will contribute to the team's workload management and provide support when needed. This position requires you to work in rotational shifts. Roles and Responsibilities: - Analyze and solve lower-complexity problems - Interact with peers within Accenture before updating supervisors - Limited exposure to clients and/or Accenture management - Receive moderate level instructions for daily tasks and detailed instructions for new assignments - Impact your own work and potentially the work of others - Individual contributor as part of a team with a focused scope of work Accenture is a global professional services company known for its expertise in digital, cloud, and security services. With over 699,000 employees across 120 countries, we strive to create value and shared success for our clients, employees, shareholders, partners, and communities. Visit our website at www.accenture.com for more information.,