Customer Service Agent

Job Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Fresher only Only Tamil candidate's Chennai Tamil Nadu candidates. Job Types: Full-time, Permanent, Fresher Pay: ₹15,362.14 - ₹32,415.86 per month Benefits: Flexible schedule Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Joining bonus Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8220839084