Customer Serivce Associate

We’re Hiring: Customer Service Associate

Location:

Job Type:

Experience:

About the Role:

Customer Service Associate

Key Responsibilities:

• Handle

  inbound and outbound customer calls

  , emails, or chats
• Resolve queries related to products, services, orders, or payments
• Provide

  excellent post-sale support

  and ensure customer satisfaction
• Maintain accurate records of interactions using CRM tools
• Escalate issues when necessary, ensuring timely resolution
• Collaborate with internal teams for better customer experience

Who You Are:

• Strong communication skills in

  English and Hindi

• Friendly, calm, and confident while dealing with customers
• Basic computer knowledge and familiarity with email, chat, or CRM tools
• Ability to

  multi-task

  ,

  prioritize

  , and work under pressure
• A team player with

  a customer-first attitude

Perks & Benefits:

• Competitive salary + performance incentives
• Training and career development opportunities
• A positive and supportive team culture
• Work from office/remote (as applicable)

To Apply:

Send your CV to devvrat@mangotreetech.com or DM us directly on 9220607577

#WeAreHiring #CustomerServiceJobs #CustomerSupport #Careers #JobOpening #CustomerExperience #hiring