Customer Sales Support Representative

You are invited to join Pharma Spares Pvt Ltd, a trusted name in the pharmaceutical machinery and spares industry, as a Customer Sales Support Representative. In this role, you will play a crucial part in internal sales coordination and customer support processes. Your responsibilities will include: - Handling end-to-end internal sales coordination and customer support. - Preparing quotations, invoices, and sales orders using Tally. - Responding to customer inquiries promptly and professionally via email and phone. - Coordinating with production, dispatch, and logistics teams for order fulfillment. - Monitoring and updating customers on order status, dispatch timelines, and delivery tracking. - Managing invoicing, purchase orders, and dispatch documentation. - Maintaining accurate sales records and customer databases. - Providing administrative support to the sales and marketing teams. To excel in this role, you should possess: - 2 to 10 years of experience in sales coordination or customer support. - Proficiency in Tally ERP and MS Office (Word, Excel, Outlook). - Excellent communication and interpersonal skills in English and Hindi. - Ability to handle multiple tasks efficiently with attention to detail. - Experience in the pharma machinery or industrial spares domain is advantageous. - Must be based near Vasai (East) and available for an immediate joining. The company is located at: Plot No. 7, Survey No. 241, Hissa No. 1, Village Gokhivare, Chinchpada, Vasai (E), District Palghar 401208, Maharashtra. Walk-In Interview Timings: Monday to Saturday, 9:30 AM - 3:00 PM. Benefits of working with us include a competitive salary package, yearly bonus, performance incentives, professional growth opportunities, and a friendly team-oriented work environment. Additionally, benefits such as cell phone reimbursement, flexible schedule, leave encashment, provident fund, and work from home options are offered. If you are interested in this opportunity, you can walk in for an interview or send your resume to hr@pharmaspares.com. Join us in a company that values dedication, communication, and continuous improvement.,