Customer Sales Executive

Job Description

A Customer Support and Sales job description focuses on supporting customers, resolving issues, and driving sales. This role requires strong communication, problem-solving skills, and the ability to build relationships. The role involves handling inquiries, managing complaints, providing product information, and upselling/cross-selling opportunities. Key Responsibilities: Respond to customer inquiries (phone, email, chat, etc.). Resolve customer issues and complaints promptly. Provide accurate and detailed information about products and services. Process orders, requests, and forms. Identify opportunities to upsell or cross-sell products and services. Promote products and services to potential customers.