Customer Retention Intern

Job Description

We're Hiring: Customer Retention Intern at Typsy Beauty! Location: Gurgaon, Sector-30 Mode: Onsite | 5 Days Working Duration: 3months Type: Paid Internship Requirement: Must have your own laptop About the Role: We’re looking for a sharp, driven intern to lead a high-impact project at Typsy Beauty, focused on customer retention. You will directly engage with our past purchasers, understand how they’re using our products, gather feedback, and work with the team to re-engage them meaningfully. Your Key Responsibilities: Speak to recent & lapsed customers to understand usage patterns and feedback Identify common reasons for drop-off or repeat purchase Coordinate with marketing & product teams to plug insights into communication and product updates Build and run WhatsApp/email reactivation experiments Analyze results and drive measurable repeat purchase uplift You Should Apply If: You enjoy talking to people and can connect comfortably with customers You’re organized and can run a structured process while drawing insights from conversations You have an interest in consumer brands, beauty/fashion, or D2C commerce You’re data-curious — Excel, Google Sheets, or basic analytics don’t scare you Prior internship/startup experience is a plus, but not a must If you’re someone who: Loves consumer brands Enjoys talking to people & understanding what makes them tick Wants hands-on exposure in growth & retention marketing To apply: Send your resume to hr@typsybeauty.com with the subject line “Application for Customer Retention Intern” Job Type: Internship Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Flexible schedule Schedule: Day shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have your own laptop? Work Location: In person