Customer Relationship Officer

Job Description

ABOUT US :- Mystery Rooms Is A Unique Escape Game Concept And The Fastest Growing Entertainment Brand Already Operational In 16 Cities PAN India. Mystery Rooms Is A Challenging Race Against The Clock Where The Sole Motive Is To Get Yourself Out Of A Theme Based Room Before Time. Roles And Responsibilities :- ⦁ To Manage Bookings And Customer Queries ⦁ Monitor Movements In The Backend Department ⦁ Complete The Assigned Task ⦁ Manage Customers At The Front Desk, Give Briefing Of The Games ⦁ Have A Mindset Of Hospitality Service ⦁ Communication And Interpersonal Skills Are Necessary For Customer Interactions. ⦁ Able To Multitask, Set Priorities And Handle End-To-End Customer ⦁ Aptitude Towards Delivering High Quality Customer Service With Good Organizational And Interpersonal Skills Requirement :- 1. Candidate Must Be Capable Of Handling The Branch Operations Responsibly. 2. Graduated/Pursuing Graduation Is A Must. 3. Well-Versed In Spoken English. 4. Should Be Energetic, Ambitious With Pleasing Personality And Must Have A Customer Service Mindset. Benefits:- ⦁ ADDITIONAL INCENTIVE PROVIDED ⦁ ESI PROVIDED BY THE COMPANY ⦁ PAID OVERTIME ⦁ CASUAL AND FUN WORK ENVIRONMENT