Customer Relationship Manager

0 - 31 years

1 - 3 Lacs

Posted:14 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1) Position Details :   Sr. No. Vertical Designation Number of Vacancy Address 1 CRT (Customer service) Customer Relationship Manager 120 2nd Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705       2) HR checks:   Sr. No. Point's Details 1 Qualification Graduation (Full time or Part Time) 2 Work Exp 0  To 2+ years 3 Working Days 5 days in a week 4 Week off 2 Days in a week rotational 5 Vertical CRT 6 Process Voice Only 7 Shift Timing (Work from Office) CRT Male 7am to 12.30 pm (Any 9.5 hrs) Female 7am to 8.30 om (Any 9.5 hrs) 8 Transport NA   Operational Check List : Good communication in English & Hindi Understanding about call centre and thought process should be clear for working with company Why want to join Lombard / Call centre? What is Customer Service, what are the Quality required for customer care executive. Should talk on given topic.   * The above are only some of the knowledge areas & not the complete list desired for a profile.   4) Interview Process: CRT -  1st HR Round, 2nd Assessment test and final Chief manager round         Everyday Interview Tracker to be send over email along with the Resume Daily.   5) Salary Details:   For CRT – Experience Salary Range 0-6 Months 14.K (In hand) 1 & above years Exp Upto 3.56 CTC    

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