Customer Relationship Manager (CRM)

Job Description

Brief Job description: Support e-commerce activities, resolve customer queries, deliver customer satisfaction, build relationships, participate in marketing calling campaigns, and assist in logistics-related tasks. Feedback management with active gathering and analysis of customer feedback contributing to continuous improvement initiatives. Additionally, comprehensive report generation to ensure that valuable insights are utilized efficiently and data-driven strategies are implemented. Job Location: Shyamal, Ahmedabad, Gujarat Software Packages / Languages: Microsoft Suite Working Time: 9:30 a.m. to 6:30 p.m. Strength of Candidate: Fluent in English, Co-Ordinator, Excel expertise Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Experience: Customer support: 1 year (Preferred) Customer service: 1 year (Preferred) Automobile Industry: 1 year (Preferred) Language: English (Preferred) Work Location: In person