Customer Relationship Manager (CRM)

12 years

3 - 4 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We’re Hiring! Senior CRM – Real Estate Industry

Location: Kolkata

Qualification: Graduate

Experience: 12+ Years in Customer Service (Real Estate)

We’re looking for a seasoned CRM professional who can lead from the front, manage a team, and deliver exceptional customer experiences.

You’ll Be Responsible For:

Handling customer queries & complaints

Leading and motivating the CRM team

Loan Processing & documentation for Clients

Ensuring top-notch client satisfaction

Strong communication & convincing skills

If you have the passion to make a real impact in real estate — we’d love to hear from you!

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Team management: 10 years (Required)
  • Real Estate : 10 years (Required)
  • Post Sales: 10 years (Required)
  • Customer relationship management: 10 years (Required)

Willingness to travel:

  • 50% (Required)

Work Location: In person

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