Customer Relationship Management Executive

Job Description

🚀 We're Hiring – CRM Executive (On-Site | Jaipur) Are you passionate about solving problems, organizing chaos, and delivering a great client experience? Join Kugelblitz Private Limited , a fast-growing fintech innovator transforming the loan management space. As a CRM Executive , you'll be the bridge between our clients and internal teams, ensuring every bug, feature request, and feedback item is logged, tracked, and resolved with precision. 🔹 Your Responsibilities: Be the first point of contact for client-reported issues and feedback. Use tools like Jira , Freshdesk , or similar platforms to track bugs and requests. Coordinate with QA, development, and product teams to drive timely resolutions. Keep communication clear and organized, with detailed documentation. Generate regular reports on issue trends and resolution performance. ✅ We’re Looking For: Strong communication and documentation skills. Familiarity with CRM/ticketing systems (e.g., Jira, Freshdesk, Zoho Desk). Basic understanding of software development workflows. A quick learner with a lending/financial domain understanding is a plus! 🌟 Why Join Kugelblitz? Shape CRM processes at a growing startup. Work with cutting-edge financial technology. Enjoy a collaborative, agile, and supportive work culture. Competitive salary and growth opportunities. 📩 Apply now: Send your resume to happyhumans@kugelblitz.xyz, Gourav@kugelblitz.xyz 🔗 Learn more: www.kugelblitz.xyz #Hiring #CRMExecutive #FintechJobs #ClientSupport #TechSupport #Freshdesk #Jira #JaipurJobs #LendingTechnology #Kugelblitz #CRMJobs Show more Show less