Customer Relationship Executive

1 - 2 years

1 - 2 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Relationship Executive

Job Location: Sriperumbudur
Industry: Automotive
Experience: 1 to 2 Years
Languages Required: Tamil, English, Hindi (MANDATORY)

Role Summary

We are looking for a Customer Relationship Executive with strong communication skills to handle customer interactions, support client relationships, and ensure high levels of customer satisfaction in the automotive industry.

Key Responsibilities

  • Handle customer inquiries, service requests, and complaints professionally.
  • Maintain regular communication with customers and update them on service status.
  • Coordinate with internal teams to resolve customer issues on time.
  • Build and maintain strong relationships with clients.
  • Collect customer feedback and report service improvements to management.
  • Maintain customer records and prepare basic reports.

Required Skills

  • Good communication and interpersonal skills.
  • Fluency in Tamil, English, and Hindi (spoken).
  • Customer-handling and problem-solving ability.
  • Basic computer skills (MS Excel, Email, CRM).
  • Ability to work independently and in a team.

Preferred Candidate Profile

  • 1 to 2 years of experience in customer service or relationship management, preferably in the automotive industry.
  • Friendly attitude with a customer-focused approach.
  • Willingness to work from Sriperumbudur location.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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