Customer Relationship Executive

Job Description

Roles & Responsibilities l Build and maintain relationships with internal and external customers. l Monitor registration and admission standards followed by the team and submit reports as required l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. l Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies. l Handling quality related documentation and implementation. Maintain criteria related to same & the related database. l Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up. l Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies. l Updating new tie-ups as part of business relations. Requirement l Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. l Regular updates to be provided to the team members. l Ensuring that the team is skilled, competent and motivated to perform its duties. Ensure adequate manpower at all counters Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Rotational shift Supplemental Pay: Commission pay Language: English (Required) Location: Salt Lake, Kolkata, West Bengal (Required) Work Location: In person Speak with the employer +91 9080966163