Customer Relationship Associate

Job Description

Customer Service To handle customer queries related to product, product availability, pricing information, sizing, material etc. To proactively assist the customer in mixing and matching To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer Sales Target Achievement Work closely with the store team to achieve category & store Targets To cross sell and upsell within the category and across influence sale by proactive interaction with customers To emphasis on add on sales & increase in average bill value Job Type: Full-time Pay: Up to ₹18,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person