Customer Relationship Associate

Job Description

Role Customer Relationship Associate/ Customer Relationship Executive Qualification – PUC, Graduation & Post Graduation Experience – Fresher /Experienced Job Descriptions Sales Target Achievement Work closely with the store team to achieve category & store Targets To cross sell and upsell within the category and across influence sale by proactive interaction with customers. To emphasis on add on sales & increase in average bill value Customer Service To handle customer queries related to product, product availability, pricing information, sizing, material etc. To proactively assist the customer in mixing and matching. To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer. Role & responsibilities Preferred candidate profile Perks and benefits