Customer Relations Officer

Job Description

Company Description Sevakh Global is an organisation that offering legal services, LPO services, mediation services, arbitration services, and dispute resolution worldwide. With operations in India, our team is committed to providing comprehensive solutions that enhance business success. We pride ourselves on exceptional client service, fostering strong relationships with those we aid while ensuring the utmost confidentiality in handling client information and cases. Role Description This is a full-time on-site role for a Customer Relations Officer at Sevakh Global located in Kochi. The Customer Relations Officer will be responsible for handling customer inquiries, providing customer support, managing client relations, and ensuring customer satisfaction on a day-to-day basis. Qualifications Strong Interpersonal Skills and Customer Support abilities Analytical Skills in assessing customer needs and resolving issues Experience in Client Relations and maintaining customer satisfaction Ability to prioritize and multitask effectively in a fast-paced environment Excellent communication skills and a customer-centric approach Previous experience in a customer-facing role is a plus Bachelor's degree in Business Administration, Communication, or related field Show more Show less