Customer relations (In-house Sales) Executive

As a Customer Relations Executive (In-House Sales) at our company, you will play a crucial role in managing relationships with both existing and potential customers. Your primary focus will be on delivering exceptional service, driving sales growth, and promoting our range of steel products, including pipes and roofing sheets from TATA Steels. Your communication skills will be put to the test as you handle inquiries, resolve complaints, process orders, and ensure high levels of customer satisfaction. Your ability to stay organized and cultivate strong client relationships will be key to your success in this role. Key Responsibilities: - Manage relationships with current and potential customers - Ensure top-quality service delivery - Drive sales growth for the company - Promote steel products, specifically pipes and roofing sheets from TATA Steels - Answer customer inquiries promptly and effectively - Handle customer complaints and provide satisfactory resolutions - Process customer orders accurately and efficiently - Maintain high levels of customer satisfaction through excellent service Qualifications Required: - Graduation in any field - Good communication skills - Experience in customer relations, particularly in-house sales of steel products like pipes and roofing sheets Please note that this job is a full-time, permanent position with a day shift schedule. The preferred education level is a Bachelor's degree, and a minimum of 3 years of relevant work experience is required. Proficiency in English is essential for this role, and the work location is in person. The application deadline is 30/06/2025, and the expected start date is 01/07/2025.,