Customer Relations Executive - Tamil

0 - 3 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relations Executive at our company, your role will involve building and maintaining strong relationships with our customers. As the first point of contact, you will be responsible for addressing their queries and concerns in a professional manner. Key Responsibilities: - Interact with customers to understand their needs and provide appropriate solutions - Handle incoming calls and emails regarding product inquiries, complaints, and feedback - Maintain a positive and empathetic attitude towards customers at all times - Keep accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction Qualifications Required: - Minimum 6 months to 1 year of experience in a similar role, freshers are also welcome to apply - Diploma or Degree in any field - Good communication skills in Tamil and English - Ability to work in a fast-paced environment and multitask effectively If you are passionate about providing excellent customer service and have the required qualifications, we would love to hear from you. Kindly share your resume with us at snehaprabha.p@hairocraft.co. Feel free to contact us at 9048003749 for any further inquiries. Please note that this is a full-time position with a day shift schedule, based in Kochi, Kerala. Work location will be in person.,

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