MRIDGANDHA RETAIL (OPC) PRIVATE LIMITED is an export-import company based in India, specializing in high-quality natural and essential products including pharmaceutical raw materials, agricultural produce, premium spices, and fresh fruits. Serving global clients in the pharmaceutical, food, and wellness industries, the company is committed to ethical sourcing, exceptional product quality, and timely delivery. With a mission to connect India’s natural resources to international markets, MRIDGANDHA promotes health, nutrition, and sustainability. The company values transparency, reliability, and long-term partnerships, offering customized solutions alongside its vast product range.

Role Description

This is a full-time remote role for a Customer Relations Executive. The primary responsibilities include managing client relationships, addressing customer inquiries, ensuring high levels of customer satisfaction, and providing excellent customer service. The role involves effective communication, solving customer challenges, and supporting the overall client experience to contribute to the growth and success of the company.

Qualifications

Strong interpersonal skills and the ability to build positive relationships with customers and stakeholders
Expertise in client relations and ensuring customer satisfaction
Proficiency in customer service practices and handling customer inquiries
Excellent written and oral communication skills
Problem-solving skills and the ability to work independently in a remote setting
Proficiency in CRM tools or customer management software is advantageous
Prior experience in the export-import, retail, or customer service industry is desirable

More Jobs at MRIDGANDHA RETAIL (OPC) PRIVATE LIMITED

Customer Relations Executive

india

Experience: Not specified

Salary: Not disclosed

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Customer Relations Executive