Customer Relations Executive

Job Description

Company Description KMF Media Pvt. Ltd. is a leading music and digital marketing agency based in Delhi and Chhattisgarh. We specialize in promoting artists, songs, and brands through innovative campaigns on platforms like Instagram, YouTube, and Spotify. With 10,000+ songs promoted and collaborations with top labels like T-Series, Zee Music, and Indie Independent, we empower creators to grow and succeed in the digital space. Role Description This is a full-time on-site role for a Customer Relations Executive located in New Delhi. The Customer Relations Executive will be responsible for managing client relations, ensuring high levels of customer satisfaction, handling customer service inquiries, and maintaining effective communication with clients. Qualifications Strong Interpersonal Skills and Client Relations Experience in Customer Satisfaction and Customer Service Excellent Communication skills Problem-solving and conflict resolution abilities Ability to work efficiently in a team and independently Experience in media or related industries is a plus Show more Show less