Customer Relation Manager - Male - Howrah

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Service Executive, you will be responsible for developing customer relationships and providing excellent customer service. You will interact with customers, obtain feedback, and address their queries effectively. Your primary focus will be on handling customer inquiries and ensuring customer satisfaction. Key Responsibilities: - Develop and maintain customer relationships - Obtain feedback from customers and address their queries promptly - Handle customer inquiries and provide efficient customer service - Communicate in English proficiently, both speaking and writing - Utilize computer knowledge to support customer interactions Qualifications Required: - Male candidates preferred - 2 to 3 years of experience in customer service - Proficiency in English language - Basic computer knowledge Note: The company provides benefits such as cell phone reimbursement, food provision, leave encashment, and provident fund. The work location is in-person. (Note: The additional details of the company were not included in the job description provided),

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