Customer Relation Executive

Roles and Responsibilities

• Conduct comprehensive induction programs for new joiners, introducing them to company culture, values, policies, and systems.
• Manage the entire process of internal hiring events, including scheduling, coordination, and follow-ups.
• Oversee the scheduling of training batches, ensuring a seamless experience for trainers and trainees.
• Provide guidance to students on career paths, course selection, and job readiness to support their career aspirations.
• Conduct personality development sessions to enhance students' communication, presentation skills, and professional demeanor.
• Organize and manage campus recruitment events, build relationships with educational institutions, and promote the company's brand.
• Engage with potential candidates, converting leads into successful candidates through counseling and guidance.
• Develop and update training content, courses, and materials to meet organizational and candidate needs.
• Conduct online sessions and virtual training for students and candidates, ensuring a professional and interactive experience.
• Assist in internal recruitment activities by sourcing, screening, and coordinating with the hiring teams.
• Manage office PR activities to maintain a positive and professional image of the organization.
• Good communication skills to effectively engage with candidates, students, and internal teams.
• Strong coordination skills in managing training schedules, events, and recruitment processes.
• Experience in guiding students and candidates through career options and development plans.
• Proficiency in using Microsoft Office tools (Excel, Word, PowerPoint), virtual meeting platforms, and online training tools.
• Strong interpersonal skills for building relationships with educational institutions, students, and internal teams.
• Ability to manage multiple responsibilities and prioritize tasks effectively.