28 Customer Psychology Jobs

In-Office | Ghaziabad Bombay Musk is a growing premium D2C fragrance and lifestyle brand, known for crafting distinctive scents that blend modern luxury with timeless appeal. We sell directly to our customers through our website and digital platforms, building strong brand connections and experiences. We are expanding our creative team and are looking for a Copywriter who understands D2C storytelling, customer psychology, and conversion-driven content. If you can write copy that builds desire, drives action, and strengthens brand loyalty across digital touchpoints we'd love to connect with you. What You'll Work On D2C Brand & Performance Copy Write high-impact copy for website, landing pages...

Role Overview: You will be responsible for ensuring that the service partners in the Wall Decor category have a strong foundation in sales skills, customer communication, and conversion strategies. Your focus will be on training partners on fundamental and advanced sales techniques, tracking sales performance, and identifying and addressing challenges partners face in closing sales. You will play a crucial role in building a high-performing partner network that consistently delivers strong sales results and revenue. Key Responsibilities: - Design and conduct structured sales training programs for service partners in wall decor. - Train partners on customer psychology, pricing strategies, and...

As a Sales Trainer at our company located in Thrikkakara, Kochi, your role is pivotal in developing, delivering, and evaluating training programs to enhance the skills, product knowledge, and performance of the sales team. You will ensure that all sales personnel are well-equipped with the tools, techniques, and knowledge necessary to achieve sales targets, improve customer experience, and maintain consistent brand standards. Key Responsibilities: - Develop, update, and deliver training modules on sales techniques, product knowledge, customer handling, market trends, and company policies. - Conduct onboarding training for new sales recruits and continuous skill-upgradation programs for exist...

As Visual Merchandise Head at a leading Retail chain company in Chennai, your role is crucial in developing and executing visual merchandising strategies that align with the brand's identity and business goals. You will curate and monitor the entire lifecycle of the visual merchandising experience, analyzing market trends and customer behavior to create visually appealing layouts and displays. Key Responsibilities: - Develop and execute visual merchandising strategies aligned with the brand's identity and business goals. - Curate visually appealing layouts and displays based on market trends and customer behavior. - Plan and oversee store interiors, window displays, and signage layout. - Lea...

We are looking for a high-performing Creative Strategist / Direct-Response Copywriter to join our fast-growing consumer app studio! As a Creative Strategist, you will act as the owner of ad creative performance across Meta, TikTok, and YouTube - taking concepts from zero ? brief ? production ? launch. You will drive the strategy behind our ad engine, research customer psychology, craft winning angles, and collaborate with editors/designers to ship high-performance creatives at speed. Your work will directly shape revenue growth across multiple brands. If you love performance marketing, understand what truly makes people click and buy, and want to work in an environment where results are rewa...

As a Marketing Communication Manager at our digital agency in Surat, you will play a pivotal role in leading brand messaging and ensuring impactful communication across various touchpoints. Your strategic and creative mindset will be essential in shaping how our agency presents itself to clients, prospects, and the public both online and offline. **Key Responsibilities:** - Develop and execute the agency's marketing communication strategy across digital channels, presentations, proposals, and internal branding. - Craft compelling copy for various purposes including case studies, website, brochures, emailers, social media, pitch decks, and PR initiatives. - Collaborate with design, content, a...

As a Senior Media Buyer at our company located in Centura Square IT Park, Wagle Estate, Thane, you will be responsible for taking full ownership of our ad campaigns across Meta Ads and Google Ads to drive results for our fast-scaling portfolio of digital products. **Key Responsibilities:** - Plan, launch, and optimize paid campaigns on Meta and Google Ads platforms. - Manage monthly high ad budgets with a focus on ROAS and CPA targets. - Collaborate with creative and video editing teams to ensure high-performing ad creatives. - Conduct A/B tests on ad copy, creatives, targeting, and funnels for performance improvements. - Monitor analytics and provide campaign performance reports along with ...

You will be joining Enhanced Labs, an international supplement company specializing in bodybuilding and biohacking products. Your role as a Copywriter / Funnel Specialist will involve crafting persuasive and results-driven copy for various marketing channels to drive conversions effectively. - Write high-converting copy for funnels, including landing pages, upsells, email sequences, SMS, and product pages - Create engaging content for paid ads, lead magnets, VSLs, and checkout flows - Collaborate with designers, marketers, and media buyers to align messaging with visual content and campaign goals - A/B test different copy variations across channels to optimize conversion rates - Maintain con...

As a Retail Sales Trainer for a Retail brand based in Bengaluru, your role involves various key responsibilities to ensure the success of the sales team and enhance customer experience. **Key Responsibilities:** - **Sales Enablement:** Monitor and support daily sales activities across stores to meet sales targets. Analyze sales trends and provide actionable insights to store teams. - **Staff Training & Development:** Design and deliver product training, selling skills workshops, and onboarding sessions for new hires in franchise and retail outlets. - **Customer Experience Excellence:** Coach front-line staff on brand philosophy, visual standards, and service etiquette to deliver exceptional ...

Job Description : Customer Psychology Expert Purpose of the Role : The Customer Psychology Expert will decode the emotional and cognitive aspects behind customer satisfaction, loyalty, and complaint behaviour. The role integrates behavioural science into journey design, helping Sobha Realty understand why customers feel the way they do and how to influence those perceptions systematically. Key Responsibilities : Conduct psychological profiling and persona development to map customer motivations and expectations. Apply behavioural science frameworks (nudge theory, cognitive bias analysis, emotion mapping) to design better experiences. Partner with Customer Experience Insights and Research tea...

As a Training Manager at a luxury fashion house in Mumbai, India, your role is crucial in leading the learning and development agenda to ensure that all retail teams deliver an elevated, world-class client experience. Your deep understanding of luxury service standards, strong fashion sensibility, and ability to design and implement training programs will play a key role in enhancing brand knowledge, selling skills, and retail excellence. Key Responsibilities: - Design and deliver comprehensive training programs for retail staff including onboarding, product knowledge, visual merchandising, grooming, and luxury service etiquette. - Create brand-aligned learning modules focused on storytellin...

You are looking for an enthusiastic Copy Writer to join Viral Mint in Pune (Baner) with 2-5 years of experience. Your responsibilities will include creating catchy slogans, one-liners, and copy for campaigns and posts. You will collaborate with designers, Strategy team, and other professionals to develop various content marketing materials. Additionally, you will generate creative social media content and demonstrate exceptional skill in social media writing, including the use of hashtags, emojis, and acronyms. Experience in Copywriting in Hindi, Marathi, and English, along with knowledge in website & tag-lines, articles/blogs, PR's, case studies, user manuals, white-paper, marketing collate...

As a Senior Media Buyer at our company, you will be responsible for planning, launching, and optimizing paid ad campaigns across Meta and Google Ads platforms. Your main focus will be managing monthly ad budgets ranging between $200k-$500k with a clear emphasis on ROAS and CPA targets. Collaboration with our creative and video editing team will be essential to ensure high-performing ad creatives. You will also conduct A/B tests on ad copy, creatives, targeting, and funnels to drive performance gains. Monitoring analytics and providing campaign performance reports along with strategic recommendations to the Founder will be part of your role. Staying updated on platform changes, ad policies, a...

As a data-driven Conversion Rate Optimization (CRO) Specialist with a strong background in Direct-to-Consumer (D2C) brands, your role involves analyzing customer behavior, identifying conversion bottlenecks, running A/B tests, and implementing optimization strategies to enhance user experience and maximize revenue across digital properties. Key Responsibilities: - Own and drive the conversion optimization strategy for multiple D2C websites and funnels. - Conduct comprehensive funnel analysis using tools such as GA4, Microsoft Clarity, VWO, Crazy Egg, and HubSpot. - Identify friction points and drop-offs through heatmaps, session recordings, and user journey analysis. - Develop and execute A/...

As an Outdoor Salesman based in Bahrain, your role will involve identifying and establishing contact with potential customers. You will be responsible for scheduling and conducting product demonstrations, as well as developing and maintaining relationships with existing customers. Attending industry trade shows to spot sales leads and connect with current customers will be an essential part of your job. It will also be your responsibility to stay updated on industry trends to pinpoint new sales opportunities. Additionally, you will need to recommend marketing strategies for targeting specific regions or demographics. Generating and submitting sales reports to management will be crucial, demo...

As the Visual Merchandise Head at one of South India's leading Retail chain companies, your role will involve developing and executing visual merchandising strategies that are in line with the brand's identity and business objectives. Your responsibilities will include: - Curating and monitoring the entire visual merchandising experience to meet marketing goals. - Analyzing market trends and customer behavior to create visually appealing layouts and displays. - Planning and overseeing store interiors, window displays, and signage layouts. - Ensuring that displays are fresh, engaging, and seasonally relevant. - Leading a team of visual merchandisers, providing guidance, training, and feedback...

As a Conversion Rate Optimization Specialist - Manager, you will be responsible for leading the strategy and execution of data-backed experiments, A/B tests, multivariate tests, and personalization tactics across websites, landing pages, and funnels. You will collaborate with performance marketing, UX/UI design, product, and development teams to drive better business outcomes through improved digital experiences. Additionally, you will engage with clients as Consulting Professionals to design, build, and implement strategies that enhance business performance. **Key Responsibilities:** - **Conversion Strategy & Execution** - Develop and own a holistic CRO strategy aligned with digital growth ...

As a Retail Sales Trainer for a Retail brand based in Bengaluru, your role will involve the following key responsibilities: - **Sales Enablement:** Monitor and support daily sales activities across stores to ensure sales targets are met. Analyse sales trends and provide actionable insights to store teams. - **Staff Training & Development:** Design and deliver product training, selling skills workshops, and onboarding sessions for new hires across franchise and retail outlets. - **Customer Experience Excellence:** Ensure front-line staff deliver exceptional customer service by coaching them on the brand philosophy, visual standards, and service etiquette. - **Performance Tracking:** Assess sa...

You will be working as a Copywriter / Funnel Specialist at Enhanced Labs, an international supplement company specializing in the bodybuilding and biohacking space. Your role will involve crafting persuasive and results-driven copy for various marketing channels to drive conversions and enhance customer engagement. **Key Responsibilities:** - Write high-converting copy for funnels, such as landing pages, upsells, email sequences, SMS, and product pages. - Develop engaging content for paid ads, lead magnets, VSLs, and checkout flows. - Collaborate with designers, marketers, and media buyers to ensure messaging aligns with visual content and campaign objectives. - Conduct A/B testing of differ...

As the Head of Brand & Marketing at SARAS AI Institute, you will play a pivotal role in shaping the identity and narrative of the world's first AI-exclusive, online, degree-awarding institution. SARAS is on a mission to revolutionize 21st-century education for a world driven by Artificial Intelligence, and you will have the opportunity to lead our storytelling, presence, and voice on a global scale. - Develop SARAS as a recognized brand in the field of AI education worldwide - Create engaging content across various formats - Lead digital marketing efforts to enhance our online presence - Manage a talented team across content, design, social media, and CRM - Work closely with other department...

You are a dynamic and experienced Senior Sales Executive sought to join a prestigious Diamond Jewelry showroom in Madurai. Your passion for luxury goods, excellent sales skills, and successful track record in high-end retail make you an ideal candidate for this role. In this position, you will focus on Customer Relationship Management by building strong connections with high-net-worth individuals and offering exceptional customer service. Understanding customer preferences and tailoring recommendations to their needs will be crucial. Your responsibilities will also include achieving and surpassing sales targets on a monthly, quarterly, and annual basis. Engaging with customers actively to cl...

As a Senior Media Buyer at our company, you will be responsible for taking full ownership of our paid ad campaigns across Meta Ads and Google Ads. Your role will involve planning, launching, and optimizing paid campaigns to drive results for our fast-scaling portfolio of digital products. If you are data-driven, conversion-obsessed, and thrive in a performance-focused environment, we are looking forward to meeting you. Your key responsibilities will include managing monthly ad budgets ranging from $200k to $500k with a clear focus on ROAS and CPA targets. You will collaborate closely with our creative and video editing team to ensure high-performing ad creatives, conduct A/B tests on ad copy...

As a Retention Senior at our company, you will play a crucial role in driving customer loyalty and lifetime value. With 2-3 years of experience in customer retention strategies, lifecycle marketing, and data analysis, you will be responsible for enhancing customer engagement and reducing churn. Your key responsibilities will include developing and executing customer retention strategies to increase customer lifetime value and improve engagement. You will design and implement lifecycle marketing campaigns across various channels such as email, SMS, push notifications, and in-app messaging. By analyzing customer behavior and purchase patterns, you will identify churn risks and implement proact...

As a Content / Sr Content Writer at PhonePe Limited, you will play a crucial role in amplifying the voice of PhonePe to create a positive customer experience. Your primary responsibility will be to enhance how PhonePe interacts with its users by collaborating with peers in User Experience Design, Business, and Creative Tech to develop innovative interactive concepts and content strategies. Your strong analytical abilities will be utilized to evaluate the end-to-end customer experience across multiple channels and touch points, identifying communication changes based on analysis. On any given day, you will be involved in various tasks such as developing interactive chatbots, working on new in...

The Marketing and Sales position at VEKA involves overseeing all aspects related to Marketing and Sales in the assigned region for Profile Sales. As the Marketing and Sales professional, your primary responsibility will be to develop, build, track, and monitor sales in the designated region/city for VEKA. This includes recruiting, training, managing, and retaining sales personnel. Moreover, you will be responsible for customer management, growth, and retention, which encompasses engaging with Fabricators, Dealers, Builders, Architects, and end-users. To qualify for this role, you must hold a Graduate degree along with an MBA in Marketing from a reputable management institution. The ideal can...