Customer Engagement Associate

Job Title: Customer Engagement Associate (Telecaller)

Experience : Freshers
Location: Madurai, Tamil Nadu (Work from Office)
Company: Vibi Software Solutions
Salary: ₹8,000 - ₹12,000 per month

Qualification : Any Degree

Job Description:
Vibi Software Solutions, a leading software development company based in Madurai, Tamil Nadu, is seeking a motivated and customer-focused telecaller to join our team. This role is ideal for individuals with strong communication skills and a passion for customer engagement.

Key Responsibilities:

• Make outbound calls to potential clients to introduce Vibi Software Solutions’ services and offerings.
• Identify customer needs and suggest suitable services or solutions.
• Maintain accurate records of interactions and follow-ups in our CRM system.
• Address client queries and assist in setting up meetings with the sales team.
• Achieve monthly targets for lead generation and conversion.

Requirements:

• Proven experience in telecalling or customer service is preferred.
• Excellent verbal communication skills in Tamil and English.
• Ability to handle rejection with resilience and stay motivated.
• Basic knowledge of software and IT solutions is a plus.

Benefits:

• Attractive monthly salary ranging from ₹8,000 to ₹12,000.
• Opportunity to grow within a dynamic software solutions company.
• Supportive and collaborative work environment.

If you have a passion for customer service and are looking to start or advance your career in telecalling, we would love to hear from you!

To Apply:
Please send your resume and portfolio to hr@vibisoftwares.com or WhatsApp to 7339451311

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Malayalam (Required)
• English (Preferred)
• Hindi (Required)

Work Location: In person