3488 Customer Complaints Jobs - Page 15

About The Role Elite Relationship Manager (Position Code-7012) Job Role: Develops new and expands existing Customer relationships forliabilities (CA driven) and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries ...

About The Role Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requ...

About The Role JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets . Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfacti...

About The Role Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requ...

Job Description Own and execute all customer facing communications (information, query resolution etc.) as part of facility management team of Townships after aligning with Townships strategy and leadership team Be responsible for forming/updating resident councils and actively engaging with them on regular basis as part of city governance Engages on ground with residents to identify influencers and establish a second communication network for word-of-mouth Identifies difficult-to-work with residents and/or resident groups Lead planned or unplanned meetings with residents on any issues pertaining to facility management and/or resident concern Work cross-functionally with PCMA, Strategy team,...

Customer Interaction, ; Manage and prioritize a diverse range of customer inquiries via phone, WhatsApp, email, social media DMs, and other communication channels, ensuring timely and professional responses.Complaint Resolution, Feedback Collection Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Handle customer complaints related to plastic components and ensure timely resolution. Conduct root cause analysis (RCA) using problem-solving tools (8D, Why-Why, Ishikawa, etc.). Implement corrective and preventive actions (CAPA) to eliminate recurring issues. Liaise directly with OEMs / Tier-1 customers for complaint handling and resolution updates. Lead the customer audit process and ensure compliance with quality standards. Monitor quality performance trends and prepare MIS/reports for management. Support NPD teams in validation, PPAP, and customer-specific requirements. Drive continuous improvement and cost reduction initiatives in line with quality standards. Ensure adherence to ISO/TS...

Propbuying Realtors Pvt Ltd is looking for Telecaller at PropBuying.com to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed ...

Vardhman trusteeship is looking for RIET and InvIT Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Mai...

Etacon is looking for Apply for tele caller & Sales to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer s...

Handle customer inquiries via phone in a professional and courteous manner. Provide accurate information about products, services, and policies. Resolve customer complaints and issues efficiently and empathetically. Maintain records of customer interactions and transactions. Follow communication scripts and standard operating procedures. Escalate unresolved issues to the appropriate department. Meet daily and monthly call targets and quality benchmarks.

Job Title: Customer Care Executive Location: B-06,H169, Sec.63 Noida (201301) Company: ***** Solutions Department: Customer Service / Logistics Salary- 30K to 35K in hand English must be excellent / fluent domestic customer support but international voice / customer support candidates will be preferred or those whose grammar /pronunciation is excellent Early Applicants will get the role vacancy - 6 Job Overview: We are seeking a Customer Care Executive to join our dynamic team within the logistics department. The ideal candidate will be responsible for providing exceptional service to customers, assisting with logistics-related queries, and ensuring smooth communication between the company, ...

Manage day-to-day store and back-end operations Lead cross-functional teams Drive sales targets and ensure exceptional customer service Implement SOPs and ensure process compliance Coordinate with the General Manager on strategic goals

Role Overview: The role will be responsible for leading the Customer Relationship Management (CRM) front-end operations within Facility Management, ensuring seamless handling of customer queries, escalations, and interactions. The incumbent will drive customer satisfaction, oversee collections and dunning processes, manage Resident Welfare Associations (RWA) interactions, and ensure effective CRM operations (with SFDC preferred). Key Responsibility Areas (KRA): CRM Operations: Lead and manage the day-to-day CRM front-end operations to deliver superior customer service. Ensure effective use of CRM systems (preferably Salesforce) for tracking, monitoring, and resolving customer requests. Drive...

Planning & Executing activities to achieve the Sales Target Getting sales target (weekly/monthly/annually) from State head & prepare action plan Develop & Manage Institutional customer & ensuring best in class & after sales service Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day. Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product. Responsible to put efforts for higher Net Cement Realization. Collection of outstanding payments Responsible to engage dealers to avail max cash discount & putting strategies ensuring ...

Planning & Executing activities to achieve the Sales Target Getting sales target (weekly/monthly/annually) from State head & prepare action plan Develop & Manage Institutional customer & ensuring best in class & after sales service Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day. Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product. Responsible to put efforts for higher Net Cement Realization. Collection of outstanding payments Responsible to engage dealers to avail max cash discount & putting strategies ensuring ...

Role & responsibilities Responsible for day to day operation of respective department including achieving of department targets, maintaining high level of customer service, retail standards, display and merchandising, liaising to maintain stock levels.

Preferably foundry experience or in manufacturing. Develop, implement QMS in line with ISO 9001, relevant standards Manage audits, third-party certifications Train & mentor quality inspectors, production teams on quality standards and best practices. Required Candidate profile 7 to 12 years of QA exposure. Preferably from the Foundry/Melting shop Industry Documentation of PPAP Understanding of Metallurgy, Heat Treatment, Foundry Can guide employees and cross functional team Perks and benefits Plant is inside GIDC, Manjusar. Free Bus, Career

Adjuster Roles and responsibilities Title- Field Executive - Adjuster Location- Bangalore Education-BE in EEE Exp- 4 to 8years Exp in Erector / Adjuster Be fully conversant and complaint with Otis EH&S policies Follow safety procedures as per OSS (Otis safety standards) based on training and certification processes Ensure adherence to ethics guidelines Portraying right skills to understand layout drawings, FIM and other product wiring diagrams and procedures As an adjustor he must do full adjustment / commissioning of elevators and escalators, as per FIM within allocated timeline. Minimum 80 to 100 units he must complete on yearly basis. This includes high speed gearless units and escalators...

RESPONSIBILITIES: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution. Track and maintain customer accounts by recording account information. Escalates to Customer Support Lead as needed. Escalate production or data callouts to the management team to quickly resolve any ordering issues customers may face Respond to customer inquiries via phone, email, answering inbound calls from customers Actively listening to their inquiries and concerns and resolve customer complaints and issues in a profes...

Be the champion to drive excellent consumer experience Communicate courteously with customers Handle customer complaints/inquiries or requests Keep accurate records of discussions or correspondence with customers Work across different teams (Sales, operations, delivery, finance, etc) for effective and fast issue resolution; Follow up on client payments and reach the collection targets.

Roles and Responsibilities Provide after-sales service support to customers, ensuring timely resolution of issues related to warranty claims, body shop services, and spare parts. Manage customer complaints and feedback effectively, identifying areas for improvement in our after-sales processes. Collaborate with sales teams to upsell/cross-sell relevant products or services based on customer needs.

Job Description: Role: CST Associate Blend Process (Voice & Non-Voice) Location: MIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience: 0-5 years Working Days: 6 days a week Shift Timing: 8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to cus...

Role & responsibilities Review Customer complaints trend & CAPA action of customer complaints. PPAP, Six sigma black belt Customer Quality, Process Quality Daily incoming lot rejection status and report verification QMS system review Expert in part QA function EFR and warranty issue status review and action plan Vendor improvement activity

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us?...