5818 Customer Complaints Jobs - Page 15

Date: 27 Nov 2025 Location: Dakshina Kannada, KA, IN, 574142 Division: Manufacturing Services Designation: Senior Executive Job Location: Mangaluru Department: Quality Assurance About Syngene Incorporated in 1993, Syngene International Ltd. is an innovation-focused global discovery, development and manufacturing organization providing integrated scientific services to the pharmaceutical, biotechnology, nutrition, animal health, consumer goods and specialty chemical industries around the world. Syngene s clientele includes world leaders such as Bristol-Myers Squibb, Baxter, Amgen, GSK, Merck KGaA and Herbalife. Its innovative culture is driven by the passion of its 4240- strong team of scient...

Role & responsibilities 1. Quality Leadership & Strategy Lead & drive the overall Quality function across four plants Develop long-term quality strategies aligned with business objectives and customer standards. Ensure all Plant Quality Heads directly report and adhere to corporate quality systems. 2. Plant & Process Quality Excellence Establish and monitor plant-wide quality systems, audits, process controls, and compliance. Drive initiatives for zero-defect manufacturing , reducing COPQ, and improving process capability. Oversee NPD quality, supplier quality, and in-process quality across all units. 3. Customer Quality Management Act as the second level of escalation for customer complaint...

We are looking for a proactive and customer-focused Customer Relationship Executive to manage client interactions, address customer queries, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and the capability to build and maintain positive customer relationships. Key Responsibilities: Excellent verbal and written communication skills Strong interpersonal skills with the ability to build trust and rapport with customers. Ability to handle customer queries, complaints, and escalations professionally. Problem-solving skills with a customer-centric approach. Good organizational and time-management abilities...

. What youll be doing: Create billing drafts, review, obtain approval, and ensure that billing meets clients guidelines. Analyse Unbilled and coordinate a resolution of any items that are in question Maintain billing and invoice delivery guideline information for assigned clients Miscellaneous projects and duties as requested by management Provide solutions to any relative problems on billing of client invoices Handling customer complaints and resolving billing issues Collaborate with other departments to ensure billing accuracy Prepare and present analytical reports Ability to work independently and meet tight deadlines Able to take responsibility proactively during team crisis and be a hel...

At Johnson & Johnson, we believe health is everything Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity Learn more at Job Function: MedTech Sales Job Sub Function: Channel Sales - MedTech (Commission) Job Category: Business Enablement/Support All Job Posting Locations: Mumbai, India Job Description: Responsible f...

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Service Coordinator Location: Chennai Department: Service Operations Employment type : Full Time - Off Role **Immediate joiners only Apply** About Blue Star Blue Star Ltd. is a leading provider of air conditioning and commercial refrigeration solutions in India, known for our commitment to innovation, quality, and customer satisfaction. We pride ourselves on delivering exceptional service across all touchpoints. Job Summary We are looking for a detail-oriented and proactive Service Coordinator to join our dynamic service team. The ideal candidate will be responsible for coordinating service requests, managing technician schedules, ensuring timely service delivery, and providing outstanding s...

Minimumxperience of experienceMinimumRole & responsibilities A key value for this role would be problem solving outlook and detail oriented. This role would be required to coordinate with internal teams like Operations and Engineering from time to time to solve product and App related queries. This role is dynamic in nature so the candidate should have a bias for user experience on App and hence understand the domino effect of the issues. One key expectation from the person who will handle this responsibility is grievance handling mechanism. Candidate should be able to take ownership of the tasks assigned to him and should be able to effectively manage time. Should be able to comprehend SOPs...

Schueco India is hiring for Graduate Engineer Trainee for Quality Dept. Fresher/1 year exp. B.E in Mechanical or Civil Engineering Mon to Sat, General shift (9am to 6pm) *Third Party Payroll Location: Yelahanka, Bangalore Salary+ Benefits

Role & responsibilities Purpose of the Head of SMT Production job is multifaceted, aiming to ensure efficient and effective operations within the Surface Mount Technology (SMT) production environment Planning, Budgeting & organize and direct the organizational resources to ensure the achievement of business objectives Monitoring the expenses periodically against the budget and initiating appropriate measures Responsible for achieving production targets as per the plan. Ensuring optimum assigning of Man, Machine & Material. Solving technical issues in the shop floor Monitoring corrective and preventive actions for customer complaints and in-house rejections and implementing the same. Skilled ...

Position Summary Responsible for ensuring customer delight, relationship management and maintaining ambience of the show room. Helps to make shopping a pleasant experience and handles and solves problems faced by customer. Supervision Received and Exercised: • Receive general supervision from Associate Store operations Managers. Principal Accountabilities Customer Care • To interact with customers/clients and guiding them to make the right purchases. • To ensure service after sales, and also customer satisfaction. • To enlighten the customer of the Schemes running in the store. • To help locate a customer in the store. Key Accounts Management • Develop and maintain a good relationship with t...

We are seeking a motivated and customer-focused Customer Relationship Manager to join our growing team at BytePe. This role involves handling both inbound and outbound calls to support customers and onboard retailers, resolving queries efficiently, and driving product adoption and sales conversion. The ideal candidate will have strong communication skills, sales acumen, and experience using CRM tools to manage and document customer interactions. Key Responsibilities Handle inbound calls from customers and retailers to resolve queries related to BytePes EMI schemes, upgrade offers, payment process, and app functionality. Outbound calls to follow up with potential customers or inactive retaile...

Role - CUSTOMER CARE Job Description: Respond to customer inquiries and service requests via phone, email, and toll-free lines in a courteous and efficient manner. Register service requests and provide clients with reference numbers and clear information on visit procedures. Collaborate with internal departments to ensure timely and effective service coordination. Support Field Service Engineers (FSEs) in preparing accurate and comprehensive service reports. Review service reports and ensure appropriate follow-up for seamless resolution. Encourage customer participation in satisfaction surveys to gather valuable feedback. Coordinate with FSEs and Project Execution teams for smooth handling o...

Role & responsibilities To personally greet the customers and other affluent people at each touch point with correct salutation Service on seat, suggestive & Up selling, Efficient Cash handling, inventory management at POS Customer query handling Well versed with Movie synopsis and genre Should be comfortable for serving orders Taking effective orders and satisfying the customers Box office handling , ticketing and reporting Preferred candidate profile Immediate Joiner Local candidates preferred

Handling of Customer complaint ( MSIL/SMG) updating documents like PCS,FMEA, Insp. Std Customer handling Welding process know-how Organise and manage the customer audit system VDA & VSA audit,AIPP/IPP/ Design change implementation

Role Overview: As a Telesales Coordinator, you will be an integral part of the sales and customer service team, acting as the primary point of contact for customers. Your main responsibility will be to engage with potential and existing customers through outbound and inbound calls, with the aim of building and maintaining positive relationships. Your excellent communication skills and passion for delivering exceptional customer service will be highly valued in this role. Key Responsibilities: - Make outbound calls to potential customers - Receive inbound calls from interested prospects or existing clients - Effectively communicate the features and benefits of products and services - Engage w...

Warranty Claim Management Defect Trend Analysis & Improvement Repairability & Serviceability

Role & responsibilities Efficient Handling of Calls. Serves customers by providing relevant information. Resolving internal service problems and escalating, if needed. Providing proactive customer outreach. Collecting and analyzing customer feedback. Responding to customer reviews. Developing and documenting knowledge into helpful content. Skills Required - Good communication - Grasping power - Listening Skill - Product Knowledge - Computer Operating - Coordination Perks and benefits Performance-based Incentive + Good Appraisal and growth Contact details: Email : acsah.samuel@njgroup.in Mob - 9313922203

Looking to onboard a skilled Business Manager with 5-10 years of experience to lead our team in an edtech organization located in Zirakpur. The ideal candidate will have a strong background in business management and a passion for driving growth and innovation. Roles and Responsibility Develop and implement strategic plans to achieve business objectives and drive revenue growth. Lead and manage a team of professionals, providing guidance and support to ensure success. Build and maintain relationships with key stakeholders, including clients, partners, and investors. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to...

We are looking for a highly motivated and experienced Business Development Executive to join our team at TMI Network. The ideal candidate will have a strong background in business development and a proven track record of success in generating new leads and driving revenue growth. Roles and Responsibility Develop and execute strategic plans to achieve business objectives and expand the customer base. Identify and pursue new business opportunities through networking, market research, and competitor analysis. Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Collaborate with cross-functional teams to develop and implement sales strategi...

We are looking for a highly motivated and experienced Market Development Executive to join our team at TMI Network. The ideal candidate will have a strong background in market development and a proven track record of success in driving business growth. Roles and Responsibility Develop and implement effective market development strategies to drive business growth. Conduct market research and analyze industry trends to identify new opportunities. Build and maintain relationships with key stakeholders, including customers and partners. Collaborate with cross-functional teams to launch new products and services. Monitor and report on market performance metrics to inform future marketing decision...

Telemarketing Executive 9:30AM to 6:30PM Salary Fresher First 3 Months: CTC: 18,631 In-hand: Up to 14,500 From 4th Month Onwards: CTC: 23,290 In-hand: 18,800 Bonus: Approx. 13,000 (paid in 5th month) Exp Candidates: CTC: 23,290 In-hand: 18,800 Required Candidate profile Qualification: Graduate Location: Swargate, Pune To Apply..? Scheduled Your Interview Call Or WhatsApp HR Saloni - 7030023066

Experience: 4 to 5 years Location: Mumbai (Onsite) Industry Preference: NBFC / FinTech Company Website: www.fintechcloud.in Regulatory Complaint Management Handle and resolve customer complaints received through regulatory bodies, including the RBI Ombudsman . Prepare detailed case responses and accurately represent the regulated entitys position . Convert maintainable complaints into non-maintainable through discussions with RBIO to reduce regulatory costs . Ensure issuance of NIL Award for the regulated entity by maintaining high-quality complaint resolution . Internal Coordination & Escalation Handling Act as the regional point of contact for regulatory escalations. Coordinate with intern...