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Posted:2 months ago| Platform: 
Work from Office
Full Time
Role & responsibilities Training new customer service team members Using customer relationship management software (CRM) to document customer interactions Monitoring average call length and overall team volume Listening to individual calls to ensure quality Leading performance reviews for team members Creating intervention and improvement plans for team members Creating reports for the director of customer services Suggesting new procedures to improve customer service Resolving escalated customer issues Motivating customer service team to meet goals
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Chennai, Pune, Indore, Bangalore Rural, Mohali, Hyderabad, Gurgaon, Jaipur, Kolkata
INR 2.25 - 4.0 Lacs P.A.
INR 2.25 - 4.0 Lacs P.A.
INR 3.0 - 5.0 Lacs P.A.
INR 0.8 - 3.0 Lacs P.A.
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INR 3.0 - 4.5 Lacs P.A.
INR 4.0 - 5.0 Lacs P.A.
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INR 2.0 - 11.0 Lacs P.A.
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INR 7.0 - 11.0 Lacs P.A.
INR 6.0 - 10.0 Lacs P.A.
INR 3.5 - 5.0 Lacs P.A.
