Job Description

We are hiring for one of our leading client for Customer care Representative for Gurgaon location. Total experience - 6 Months - 5 Years in BPO, International client handling CTC - 3.3 LPA to 5 LP A for candidates with less years of experience if a candidate is excellent and experienced we can go upto 6 LPA. Location - Gurgaon Title Customer Care Representative Associate / Customer Care Representative Department Customer Experience The Customer Care Representative will be responsible for: Providing customer support to international customers over calls/chat/email Resolving customer issues Adhere to basic customer on boarding process Handling customers claims Running customized reports Cross-functional collaboration with internal customers as and when needed You will be a great fit if you: • Have exceptionally effective communication skills (both verbal & written) • Empathetic, patient & has a solution-oriented thinking skills. • Adaptable, agile & have accuracy in customer data handling. Education criteria: Bachelors degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience Flexible working in rotational shifts Willing to work for Delhi/Gurgaon location. Assess for resilience, tone of voice and problem-solving attitude. Candidates in or around Gurgaon (preferred)