Customer Care Professional

Job Description

Company Description House Of EM5 is a StartUp Perfume/Fragrance Product Brand that has experienced significant growth since its launch in August 2022. The company is currently hiring talents in various domains to further scale its operations, including roles like Manager Operations, Influencer Marketing, Head of Branding, and more. Role Description This is a full-time on-site role for a Customer Care Professional at House Of EM5 located in Indore. The Customer Care Professional will be responsible for day-to-day tasks such as handling customer satisfaction, providing customer support, using analytical skills to assess customer needs, effective communication, and delivering high-quality customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills for problem-solving Effective Communication skills Customer Service experience Strong interpersonal skills Ability to multitask and prioritize tasks effectively Experience in retail or customer service industry is a plus Knowledge of CRM systems is beneficial Show more Show less