Customer Care Executive

Job Description

Company Description Woodrock Infotech Private Limited specializes in providing top-notch consulting services to help companies scale their tech teams, marketing, and customer service expertise. We believe in your success and invest in the training of our employees to elevate your business. Our team is committed to helping your company grow by wearing multiple hats and delivering excellent results. Role Description This is a full-time on-site role for a Customer Care Executive located in Kolkata. The Customer Care Executive will handle day-to-day responsibilities such as addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and supporting the sales team. The role involves managing communication channels and resolving any customer issues efficiently. Qualifications Skills in Customer Support, Customer Satisfaction, and Customer Service Excellent Communication skills Sales experience and skills Strong problem-solving abilities and a customer-centric approach Ability to work well in a team and collaborate effectively Experience in the tech or consulting industry is a plus Bachelor's degree in Business, Marketing, Communications, or a related field is preferred Show more Show less