Customer Care Executive / Trainee

Job Description

As a Customer Care Executive, you will play a critical role in upholding our commitment to excellence in customer service. You will be responsible for monitoring and assessing the quality of customer service interactions, primarily through phone calls. Who are we We are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence Join us Customer Care Executive/Trainee Full Time Experience 0 Month to 3 Years Location Jaipur Availability to join ASAP No. of openings 1 What we ask for Open to work in shifts and rotational week off Handle both Outbound and Inbound call center scenarios Tele sales (Previous Tele-sales experience will be an added advantage) Making (For this purpose, basic computer proficiency with typing speed of 15 words /min with accuracy of 85 % is mandatory) Requirements UG/Bachelors degree in a relevant field or equivalent work experience. Basic computer knowledge Good communication skills, both- Hindi English Freshers can also apply