Customer Care Executive

Job Description

Hi Jobseekers Greetings from ShiningStarsITPL We are hiring for the position of Customer Support & Back Office Executive for a leading Multinational BPO in Kolkata . Please find the job details below: Position: Customer Support & Back Office Executive Location: Kolkata Job Type: Full-Time Salary Details: Freshers: 14,750 16,800 CTC (13,000 In-Hand) Experienced (1+ Year): Up to 19,000 CTC (15,000 In-Hand) Quarterly Bonus: 2,974 Eligibility Criteria: Education: Minimum 12th Pass (for certain roles) Graduation mandatory (for specific roles) Experience: Both freshers and experienced candidates are welcome Required Skills: Good verbal and written communication skills Basic computer knowledge Accurate typing speed (for non-voice roles) Customer-focused approach Job Responsibilities: Handle customer queries through voice, chat, or email (based on process allocation) Maintain clarity and accuracy in communication Perform backend documentation and support tasks Resolve customer issues efficiently and on time Follow company guidelines and standard operating procedures How to Apply: To schedule your interview or for any queries, please contact: Pooja Mishra 9580746603 If your call is missed, please send a text message or WhatsApp your resume to the same number. We appreciate your patience and will get back to you as soon as possible.