Customer Care Executive

Job Description

Hey Jobseekers!! Job Title: Customer Service Executive Location: Gurugram, India Salary:1.5-2.5lpa Experience:fresher or experience why join us: Engaging Conversations : Initiate and respond to customer inquiries via phone, email, or chat, ensuring clear and effective communication. Problem Solving : Address and resolve customer issues promptly, offering solutions that enhance their experience. Relationship Building : Establish trust and rapport with customers, turning interactions into long-term relationships. Feedback Loop : Gather customer feedback to contribute to continuous improvement and innovation in our services. Team Collaboration : Work closely with team members to achieve individual and collective goals, fostering a supportive work environment. What Were Looking For Communication Skills : Proficiency in English and/or Hindi, with the ability to articulate ideas clearly and confidently. Tech-Savvy : Basic computer skills and familiarity with customer service software. Problem-Solving Mindset : Ability to think critically and find solutions to customer challenges. Positive Attitude : A friendly and approachable demeanor, with a passion for helping others. Adaptability : Willingness to learn and adapt in a fast-paced environment. Eligibility Criteria Education : Undergraduate degree (any discipline). Experience : Freshers or Experience Compensation & Benefits Salary : 1,00,000 3,00,000 per annum, commensurate with experience. Incentives : Performance-based incentives to reward your contributions. Growth Opportunities : Clear career progression paths and opportunities for skill development. 6 day working and 1day off Interested candidate can apply by dropping cv or contacting Nidhi 6388237997 or Nandini (8881331031) or Nishee 9214101672