Customer Care Executive

Job Description

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- LUCKNOW PROFILE- CUSTOMER SERVICE PROCESS- BLENDED PROCESS Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Experience candidates are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- 17K CTC WORKING DAYS- 6 INCENTIVES WILL BE PROVIDED BASED UPON PERFORMANCE SHIFT - DAY SHIFT FOR GIRLS AND FOR BOYS ROTATIONAL SHIFTS WILL BE THERE QUARTELY BONUS - 2700 INTERVIEW MODE- WALK IN INTERVIEW ROUNDS- HR,OPS & CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER : VANSHIKA JAISWAL - 7275337755